General Terms and Conditions

Table of contents

§ 1 Contractual partner
§ 2 Scope of application
§ 3 Conclusion of contract
§ 4 Delivery, shipping costs, transfer of risk
§ 5 Retention of title
§ 6 Prices/ payment methods
§ 7 Liability for defects
§ 8 Information for consumers for distance selling contracts and customer information for contracts in electronic commerce
§ 9 Cancellation policy
§ 10 Environment/ Supply
§ 11 Code of conduct
§ 12 Miscellaneous

§ 1 Contractual partner

Your purchase contract is concluded with

PS Online Stores GmbH, Enderstraße 94, 01277 Dresden, Sachsen, Germany

Represented by the managing director Petr Schuma
E-mail: info@parfum-centrum.com
Register court: AG Dresden
Register number: HRB 42634
VAT ID No.: DE351141671

(hereinafter: "we", "us")

DSA: E-mail for communication with telecommunications authorities and the European Union: info@parfum-centrum.com (Communication in English)

§ 2 Scope of application

For business relations between us and the customer (hereinafter also referred to as "you"), the following General Terms and Conditions apply to orders placed via the Internet store www.parfum-centrum.com in the version valid at the time of the order.

§ 3 Conclusion of contract

3.1 The presentation of our products on our website merely contains an invitation to the customer to submit a contract offer. Please note that the products offered by us on this website can only represent a non-binding offer and are subject to stock availability.

We endeavor to have the products in stock at all times, but cannot guarantee this in every case and in particular in every conceivable quantity. In this respect, this is merely an invitation to submit a binding purchase offer.

3.2 You order in our store by going through the following steps.

1. You place items in your shopping cart without obligation by clicking on "Add to cart"
2. You can view all the items you have placed in your shopping cart by clicking on "Shopping cart". Here you can also delete items or change the quantity.
3. If you would like to purchase the items in your shopping cart, click on "Checkout". This will take you to the order process.
4. In the order process, first enter your personal details.
5. In the next step, select the delivery and payment method.
6. Before you submit your order, the recap page will give you an overview of all the details of your planned order (in particular billing and delivery address, product, price, quantity, payment method). You can correct or change your order details by clicking on "Back".
7. By clicking on the "Place order" button, you place a binding order for the goods in your shopping cart. In doing so, you are offering us the conclusion of a purchase contract. By sending an order, the customer submits an offer within the meaning of § 145 BGB.

3.3 The customer receives confirmation of receipt of the order by e-mail. The contract with us is concluded when we accept the customer's offer in writing within 2 working days of the order being sent. In this respect, the time of receipt of the declaration of acceptance by the customer is decisive.

A working day is any calendar day that is not a Sunday or a national public holiday.

3.4 Orders are stored after conclusion of the contract until the end of the current calendar year, but cannot be retrieved directly by you. The contract data can either be requested from us by e-mail or telephone or accessed in the password-protected customer account, provided that the customer has created a customer account in the seller's online store before sending his order.

§ 4 Delivery, shipping costs, transfer of risk

Delivery shall be made at the shipping costs shown in each individual case. If the customer is a consumer, we bear the shipping risk in any case, regardless of the shipping method. If the customer is an entrepreneur, all risks and dangers of shipment are transferred to the customer as soon as the goods have been handed over by us to the commissioned logistics partner.

The seller only delivers to the countries specified on the Shipping page.

For orders within Germany, the delivery times are specified on the respective product page. Further information on our delivery times can be found on the Shipping page.

The delivery period begins

1. for payment in advance on the day of receipt of payment or on the next working day (Mon. - Fri.)
2. for all other payment methods on the day after conclusion of the contract

The delivery period ends on the following 6th day. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day.

If the goods are not available or longer delays in delivery are foreseeable, the customer will be informed immediately by e-mail or telephone and, in the event of withdrawal, any payments already made will be refunded.

§ 5 Retention of title

5.1 In the case of consumers, we reserve title to the purchased item until the invoice amount has been paid in full. If you are an entrepreneur in the exercise of your commercial or independent professional activity, a legal entity under public law or a special fund under public law, we reserve title to the object of sale until all outstanding claims arising from the business relationship with the customer have been settled. The corresponding security rights are transferable to third parties.

5.2 You shall only have a right of set-off if your counterclaims have been legally established or are undisputed or recognized by us. Furthermore, you only have a right of retention if and insofar as your counterclaim is based on the same contractual relationship.

5.3 If the customer is in arrears with any payment obligations to us, all existing claims shall become due immediately.

§ 6 Prices/ payment methods

6.1 All prices include the statutory value added tax, plus shipping costs depending on the country of delivery.

6.2 We generally offer the payment methods displayed during the ordering process. PS Online Stores GmbH reserves the right not to offer certain payment methods for each order and to refer to our other payment options.

6.3 If the payment method PayPal is agreed, payment will be processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal Terms of Use, available at https://www.paypal.com/va/legalhub/guest-tnc or, if you do not have a PayPal account, subject to the terms and conditions for payments without a PayPal account, available at https://www.paypal.com/va/legalhub/useragreement-full After submitting your order, you will be automatically redirected to PayPal's secure payment form. If you already have a PayPal account, simply log in. Otherwise, click on Create account and follow the instructions. We will receive your payment within seconds and your goods can be dispatched immediately, subject to availability.

6.4 If you have chosen to pay by credit card, you will be automatically redirected to the secure payment form of the service provider GoPay after you have placed a chargeable order. For this payment method, the required details (cardholder, card number, expiration date, card verification number) must be provided. As soon as the credit card is accepted and you authorize the payment, your debit will be processed within 24 hours.

6.5 In the case of payment by bank transfer (prepayment), we will send you our bank details in the order confirmation by email. The purchase price must be credited to our bank account within 21 days of receipt of this information. If you have not made the transfer within 21 days, the order will be canceled. A reservation of the article for advance payments is therefore made for a maximum of 21 days. The goods will not be dispatched until the invoice amount has been received.

6.6 If the payment method "Amazon Payments" is selected, payment is processed via the payment service provider Amazon Payments Europe s.c.a., 38 avenue John F. Kennedy, L-1855 Luxembourg (hereinafter: "Amazon"), subject to the Amazon Payments Europe User Agreement, which can be viewed at https://pay.amazon.eu/help/201212430 If the customer selects "Amazon Payments" as the payment method during the online ordering process, he also issues a payment order to Amazon by clicking the button that concludes the order process. In this case, the seller already declares acceptance of the customer's offer at the point in time at which the customer initiates the payment process by clicking the button concluding the order process.

6.7 We reserve title to all goods delivered by us to our customers until final and full payment of the delivered goods.

§ 7 Liability for defects

The statutory warranty rights apply.

§ 8 Information for consumers for distance selling contracts and customer information for contracts in electronic commerce

1. We are not subject to any special codes of conduct not mentioned above.
2. You can recognize any input errors when placing your order in the final confirmation before sending your contract declaration and correct them at any time using the delete and change function before sending the order.
3. Please refer to the individual product descriptions on our website for the main characteristics of the goods we offer and the period of validity of limited offers.
4. The language available for the conclusion of the contract is German.
5. Complaints and claims for liability for defects can be made at the address given in the supplier identification.
6. The text of the contract is not saved by us and is therefore not accessible to you as a customer after the contract has been concluded.
7. Please refer to the offer for information on payment, delivery or fulfillment.
    

§ 9 Cancellation policy

Right of withdrawal for consumers: Consumers have a statutory right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession.

9.1 Right of withdrawal

You have the right to withdraw from this contract within 30 days without giving any reason. The withdrawal period is 30 days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise the right to cancel, you must inform us (PS Online Stores GmbH, Enderstraße 94, 01277 Dresden, Sachsen, Deutschland, E-Mail: info@parfum-centrum.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, telephone or e-mail). You may use the attached model withdrawal form, but this is not obligatory.

You can also electronically complete and submit the sample withdrawal form or another clear declaration on our website www.parfum-centrum.com. If you make use of this option, we will immediately send you a confirmation of receipt of such a withdrawal (e.g. by e-mail).

In order to comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

9.2 Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return the goods to us PS Online Stores GmbH, Lager M2, Enderstraße 94, 01277 Dresden, Sachsen, Germany,immediately and in any case within 30 days of the day on which you inform us of the revocation of this contract at the latest . The deadline is met if you send the goods before the 30-day period has expired.

We will bear the costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

9.3 Sample withdrawal form

Or download it here: Cancellation form

If you wish to withdraw from the contract, please fill out this form and send it to

1. PS Online Stores GmbH
Enderstraße 94
01277 Dresden
Sachsen, Germany
Register court: Local court Dresden
Register number: HRB 42634
VAT ID No.: DE351141671
Managing Director: Petr Schuma

2 I/we hereby revoke the contract concluded by me/us for the
purchase of the following goods / the provision of the following service:

................................................................................
(Name of the goods, order number and price if applicable)

3. ordered on:

.........................................
(date)

4. received on

.........................................
(date)

5. name of the consumer

..........................................
6. address of the consumer

.........................................
Date (date)

.........................................
Customer signature
(only for written revocation)

§ 10 Environment/ Supply

10.1 Batteries and rechargeable batteries must not be disposed of with household waste.

You can return batteries and rechargeable batteries free of charge here:
a) at a public collection point
b) where batteries and rechargeable batteries are sold
c) by post to our dispatch warehouse

This regulation also applies if batteries and rechargeable batteries are not sold individually, but are already installed in devices (e.g. notebooks or cell phones).

10.2 Electrical and electronic equipment must not be disposed of with household waste.

Consumers can dispose of their waste electrical and electronic equipment free of charge at one of the municipal collection points.

§ 12 Miscellaneous

12.1 For all goods offered in the store, there are statutory warranty rights in accordance with the provisions of sales law.

12.2 The law of the Federal Republic of Germany shall apply to the contractual relationship between us and the customer as well as to the respective terms and conditions. If the customer is a consumer, the statutory provisions and rights applicable under the law of the country in which the consumer has his habitual residence for the protection of the consumer, which may not be deviated from by agreement, shall remain unaffected by this agreement. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.

Updated on 26.9.2024

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