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Product returns
Is one of the products not right for you? No problem. Just send it back. Online, free of charge, and in no time at all.
We'll walk you through the return process in four simple steps
- Log in to your account. Not registered yet? No problem—you can access your order using the order number.
- Select the products you’d like to return.
- Review the details, add any notes if necessary, and provide the account number to which you’d like us to refund the amount.
- Send us the package using the shipping label that we’ll send you right away.
What questions do you often ask us?
How and where can I return the PRODUCTS?
You can return the merchandise to us within 30 days. Returning an item is very easy. Simply fill out the online return form. Once you've filled it out, you'll see all the necessary information for the return. Please return the merchandise unused and in its original packaging. Thank you very much!
How long will it take for my money to be refunded?
As soon as we receive the merchandise, we will first check to see if it is damaged in any way. If everything is in order, we will refund the amount as soon as possible, but no later than 14 days after receiving the package.
